Our Approach

What Sets Us Apart

We use a person-centred approach, and our practice is culturally secure, and promotes partnerships between participants, their families, communities, and services. We empower and strengthen your belief that you can self-manage your lives.

We recognise that fostering human connection is a priority. We offer a range of ways to connect with you face-to-face, on the phone, or through online meetings when we initially onboard and set up plan management. We use these meetings to understand your goals and aspirations, personal circumstances, and challenges to help you gain maximum benefit from your NDIS plan.

We help you exercise your choice and control and at the same time navigate and fulfill NDIS pricing arrangements and price lists. We support you with the engagement of providers for your supports, negotiating service agreements and fees, and making or responding to provider enquiries. We provide personalised supports and guarantee a 24-hour response to your enquiries.

Our main footprint is Northern Australia, including Northern Territory and Kimberley region of WA. Our main office is in Nightcliff, Darwin and we visit the Kimberley and Alice Springs regions regularly. We are committed to building individual and community capacity of NDIS financial management in Northern Australia where the geographic, social and cultural challenges are unique compared to the rest of Australia. Many of our clients who have left Darwin and moved interstate have also chosen to continue our services in their new place of residence. We continue to work with these interstate clients, maintaining contact through phone and email.

“We consider ourselves very fortunate to have Living Right as our Support Coordinator who have been professional and efficient in navigating the NDIS and engaging providers for our 59 year old handicapped son and brother.
Our Coordinator has excellent communication skills and is very pleasant to deal with and has made the process flow smoothly with very positive outcomes. Sincerely we could not be happier with your service.”

The team at Living Right have always been outstanding Plan Managers for me with the NDIS, so much so that I asked them to continue managing for me when I left Darwin to return to Canberra. With their thorough knowledge and extensive experience, Living Right has assisted me to navigate the complexities of the NDIS. Bills have been promptly paid and I have been provided with regular updates of money spent and available. Living Right has a very caring client centred approach and has always been extremely helpful and accurate with a faultless understanding of NDIS requirements.

Mum and I continue to be very impressed with Living Right’s services and are very grateful for your conscientious, respectful and empowering way of working with us! Such a great team and organisation.

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