Our Approach
What Sets Us Apart
We use a person-centred approach, and our practice is culturally secure, and promotes partnerships between participants, their families, communities, and services. We empower and strengthen your belief that you can self-manage your lives.
We recognise that fostering human connection is a priority. We offer a range of ways to connect with you face-to-face, on the phone, or through online meetings when we initially onboard and set up plan management. We use these meetings to understand your goals and aspirations, personal circumstances, and challenges to help you gain maximum benefit from your NDIS plan.
We help you exercise your choice and control and at the same time navigate and fulfill NDIS pricing arrangements and price lists. We support you with the engagement of providers for your supports, negotiating service agreements and fees, and making or responding to provider enquiries. We provide personalised supports and guarantee a 24-hour response to your enquiries.
Our main footprint is Northern Australia, including Northern Territory and Kimberley region of WA. Our main office is in Nightcliff, Darwin and we visit the Kimberley and Alice Springs regions regularly. We are committed to building individual and community capacity of NDIS financial management in Northern Australia where the geographic, social and cultural challenges are unique compared to the rest of Australia. Many of our clients who have left Darwin and moved interstate have also chosen to continue our services in their new place of residence. We continue to work with these interstate clients, maintaining contact through phone and email.